New Toilet That Wont Flush Well
Q I moved into a brand-spanking new house a year ago and am very disappointed with the flush of the rather expensive toilet located in the master bathroom. The bowl rarely clears with one flush. The same model toilet in the main bath seems to work just fine. The builder has been of little help. He says the plumbing passed inspection and advised me to snake the toilet, which I did. There were no blockages. Do you have any ideas?
A There could be an amazingly simple remedy to your problem. Master baths are often distant from the rest of the plumbing in the house, so they often have their own plumbing vents independent of the Home’s other plumbing. I suspect the plumber forgot to remove the temporary plug that’s used to pressure-test the lines after plumbing rough-in. They’re located at the top of the vent pipe up on the roof. If you can’t see a rubber cap clamped on the vent over the bathroom from the ground, climb up on the roof and inspect the end of the vent over your bathroom and I’ll bet you’ll find an overlooked plug. If so, break through the plastic with a screwdriver and pry out the pieces and that toilet will work just fine.
If that isn’t the problem, you probably have a defective toilet or an obstruction in the drain line. Since the builder won’t cooperate, I’d bypass him and get ahold of the plumber who worked on the house. He or she should be able to solve the problem.
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