Externally, the company profits and earnings determine the company's net worth.
Internally, it's an achievement when employees can say "I believe in my company and they believe in me and that's why I'm proud to be an employee."
It's pretty difficult for companies to manage process improvement without professional help. Having a trained improvement specialist will help make sure that no one can get hurt by what they say and no one will be made to feel stupid or intimidated.
The ideas matter, not who says them. Give people time to think and write some notes before they share their ideas. Capture ideas but not who says them. That way you'll get way better quality answers.
"If you have a good staff, the only thing the CEO needs to bring to a meeting is his good judgment and the willingness to see things through the eyes of the employees."
"When you do process improvement, for management it's KMS Time (Keep Mouth Shut). It may be difficult but you have to stop talking and listen carefully. You have to let the data tell you what's happening.
Your people will fill you with valuable information and ideas on how to fix problems you didn't even know existed, and lead you to unimagined profits, if only you let them."
Chet Holmes is President of Jordan Productions, an international multimedia firm that helps companies accelerate growth.
Chet Holmes doubled the sales of every company given to him as a line executive working for billionaire Charlie Munger. He has conducted training for more than 50 Fortune 500 and other prestigious companies and is author of The Mega Marketing & sales Training Program, Business Growth Masters Series and Guerrilla marketing Meets Karate Master.
For more information visit www.howtodoublesales.com
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