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30天突破外贸英语口语对话第17天:索赔 对话(2)MP3+双语字幕

cocotang 于2016-09-07发布 l 已有人浏览
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30天突破外贸英语口语对话第17天:Claim 索赔 对话(2),文本中英对照,只需30天,外贸口语脱口而出。
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K: Hello, this is my business card.

你好,这是我的名片。

Z: Hello, what's the matter with you?

你好,请问你有什么事吗?

K: We received the goods you delivered us. But to our amazement, the quality of the goods is very bad. I was sent by our company to talk about the claim matter with you.

你们给我们的货物收到了,但我们想不到的 是,货物的质量很低劣。我是被我们公司派 来谈谈关于索赔事顶的。

Z: But I need to know the facts first. What is the performance of inferior quality?

我得先了解一下事实。请问质量低劣的表现 是什么?

K: Half of this batch of clothes is musty, and out of shape, so we are not likely to sell them out. You should be responsible for our loss.

这批衣服的一半发霉了,并且走了形。我们 是不可能再出售的。你们要负责承担我们的损失。

Z: But before the shipment, we check all of them carefully, and every piece is good.So I am sorry to tell you that we can't entertain your claim.

但是在发货前我们对他们都经过严格的检 查,每一件都是很好的。所以我很抱歉地告 诉你,我们可能不能接受你们的索赔。

K: But after the arrival, they are inferior quality of goods. How do you explain this?

但货物到达后是质量低劣的产品,这个你怎么解释啊?

Z:I suppose this should be caused by the dampness in transit. Since we achieve this transaction on the basis of F.O.B, we just guarantee the shipping quality, and don't ensure the landed quality.

我想应该是货物在运输中受潮引起的。由于 我们是在离岸价的基础上成交的,我们只保证装船质量,而不管到岸质量的。

K: Can you prove that the goods you send out is good?

你们能证明你们发出质量是好的吗?

Z: Of course. This is the goods quality inspection certificate by the security department, which says the quality and packing are both qualified.

当然,这是发货时安检部门的质量检验证书,质量和包装都是合格的。

K: Well, that is OK. That is It.

哦,那好吧。就这 样吧。

Z: Did you in sure the goods? If yes, your claim can be referred to the insurance company for compensation.

你们对货物投保险了吗?如果是,你们可以 向保险公司申请索赔的。

K: I know. Thank you for your kindness. See you.

我知道,谢谢你的好意。那再见了。

Z: See you.
 

再见。
 

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