I'd like this package to be delivered to Mrs. Green in Room 338.
Could you fill out this form, please?
If we cannot deliver this, could you collect it later please?
May I see your identification, please?
A fax just arrived for you.
I'll come down and pick it up myself.
Would you like to send it by air mail or surface mail?
I'm afraid that registered mail can only be sent at the post office.
It should take about one week to arrive by air mail.
I'm afraid we cannot charge it to your room bill. Could you pay in cash, please?