I'm awfully sorry for that, sir. I'll see to it right away.
I do apologize for all the trouble.
I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.
Mr. Smith, we are sorry to have kept you waiting.
I'm awfully sorry for my carelessness.
I'm sorry to have caused you so much trouble, but I'll manage to solve the problem before long.
I'm sorry to hear that. We do apologize for the inconvenience.
I'll have the shower fixed, the tub cleaned, the floor dried and the toilet items sent to your room immediately.
Well, I understand how you feel and we'll try to do our best to help you.
But I must say that the hotel can't be held responsible for your loss.
You should have locked your gold necklace in the hotel's safety box.
We only hold room for guest till 6:00 p.m. on the expected arrival date.
Please take a seat over there. I'll arrange for you.
Don't worry, sir. I'll get in touch with the Bell Captain at once.
We'll send the suitcase to your room as soon as we find It.
We'll try our best to find it as soon as possible.
We'll look into the matter immediately. Thank you for telling us.
No problem, sir. We'll manage it.
I'll make a note of that. Everything will be taken care of.
Because you have been to several places, we need more time to find it.
Please relax, madam, I'll take care of it according to your request.
Please, sir. If you calm yourself, I'll try to help you.
I'll speak to the person in charge and ask him to take care of the problem.
I'll send a housemaid to your room and clean the room up for you at once.
Would you mind coming with me to my office and tell me what exactly happened there?
We understand that you are upset about the long wait but you see, we are terribly understaffed.
I'm afraid I can't do that for you. It's against our regulation.
Excuse me, but I should say it's against our hotel regulations.
I'll ask our manager to come and take care of your request.
I'm afraid you have misunderstood what I said. Perhaps I should explain again.
You'll understand that it is a necessary measure for the hotel's self-protection.
I'm sure the waitress didn't mean to be rude to you.